e-Business is about much more than trading over the Internet. Dialog's e-business solutions can be used to increase business channels, improve information flows and create better business processes to deliver business goals such as:

• increased productivity
• improved logistics
• reduced inventory and better customer relation

The most common obstacle to the successful adoption of e-business solutions is a shortage of in-house skills and knowledge capable of facilitating the integration of business processes, people and technology. This is where Dialog can help. Dialog's e-business capability is the result of more than 25 years' experience in IT Consulting, combined with Internet and multimedia technology Application Development skills. Dialog works in partnership with its clients to develop an e-business strategy that takes a broad view of the client's business (including people), processes and business objectives. Our modular approach based on six practical steps, ensures that the impact of implementing an e-Business strategy is more easily assimilated and managed. These include:

• Defining business goals and developing a strategy to meet them
• Examining and integrating existing systems to meet business goals (and protect current IT investments)
• Undertaking business process re-engineering where necessary
• Converting data into meaningful information to help capture and manage company 'knowledge'
• Minimising the impact of the new e-business system on staff, but undertaking a phased implementation plan
• Measuring results against defined goals, deliverables and outcomes

Click below to find out more about the business benefits deriving from Dialog's web-enabled and multimedia clients.

Dominos Pizza case study PDF (219k)

Queensland Transfer Services case study PDF (177k)