Dialog Information Technology

Dialog has a privacy policy that seeks to comply with the appropriate Commonwealth and State Legislations concerning the collection and recording of personnel information.
We endeavour to protect all collected personal information from unauthorised use or disclosure. Any queries relating to personal information held by Dialog (including access requests) should be directed to:

The Privacy Officer
Dialog Pty Ltd
35 Boundary Street
West End QLD 4101
PO Box 3713
South Brisbane QLD 4101

Telephone +61 7 3247 1000
Facimile +61 7 3247 1100
Email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Collection

Dialog usually collects personal information directly from an individual with that individual's consent. We take reasonable steps to verify any personnel information provided by third parties before it is used and obtain consent for its use from the relevant individual where it is required by legislation.
Dialog only collects personnel information where it is required for the normal conduct of its business.
Any Dialog client, customer, business partner or individual who does not want their personal information provided to any particular organisation or types of organisations should notify Dialog at the time of the collection of the personal information.

Disclosure and Use

The primary use of personnel information requested by Dialog is allows Dialog to efficiently provide information technology products and services to its clients or potential clients. In some cases we are required to keep personal information under relevant legislation (i.e. Student Records within the Dialog Institute).
Personal information is only disclosed to suppliers and customers relevant to the particular business that the individual is conducting with Dialog. Dialog may disclose the information to other companies within the Dialog group.
In addition to the original primary use of such data it is also used for the provision of product and industry updates and other market related information. Should you prefer not to receive any such information please advise Dialog.

Data Quality

Personal information is updated on collection from the individual and through the day-to-day processes of Dialog’s business. Please contact Dialog should any updates to your personal information be required.

Data Security

Dialog takes reasonable measures to ensure to ensure the integrity and security of personal information held by the company.
Unless the primary purpose of data collection requires it, data will not usually leave our offices. Should personal information be required to be taken away from our offices for business purposes, increased security measures are employed.
We are committed to your privacy. However, the company is unable to provide an absolute assurance that personal information will remain secure at all times therefore we do not accept any responsibility for incidences of unauthorised access to personal information, which is provided at your own risk.
We will delete from our systems any of your personal information held by the company on your request. We will require that sufficient proof of identity is available.

Openness.

Personal information held by Dialog is limited to that which is required for the legitimate functions of the company's business.
Dialog staff is informed of our privacy policy through its publication in our policy and procedures manual. The policy is available from our website or upon request to our Privacy Officer.
Any queries regarding Dialog's position on privacy should be directed to the Privacy Officer

Access and Correction

Dialog will provide access to individuals to any of their personal information held by the company for the purpose of review and correction with exception to the limitations imposed by the privacy legislation.
Requests for access should be forwarded to the Privacy Officer.

Government Identifiers

Government identifiers are only for the purposes required of the company by legislation

Anonymity

Dialog will respect a request for anonymity where practical. None of Dialog’s business processes can be completed with either party remaining anonymous.

Transborder Data Flows

Dialog does occasionally engage in international business. In these instances we undertake not to send or disclose personal information without the consent of the individual.

Sensitive Information

Dialog does not require that you supply any sensitive information to the company unless it is essential for the purpose of the conduct of business. This type of information will not be collected without your consent.