Efficient Application Support and Maintenance processes delivered to agreed service levels are critical components of a successful Managed Application Service.

We pride ourselves on our ability to meet challenging targets established to ensure your business goals are achieved over the long term.

Dialog's support team will provide:

• Incident and problem management (e.g. through Dialog’s Response Centre)
• Performance monitoring and reporting
• Emergency maintenance
• Preventative and corrective maintenance
• Change and release management
• Configuration management.