A relationship based on trust and understanding between the client and the service provider is a key element of long term success in Managed Application Services.

To help engender mutual trust Dialog's Account Executives, Service Delivery Managers, Project Managers and Administrators are carefully selected for their customer service attitude as well as their technical competence.

Dialog is known for its ability to listen to an organisation's needs, act on those needs and effectively communicate results.

Our management team will work with you to:

• Manage the relationship with your people
• Manage the financial aspects of the arrangement
• Monitor and report on service levels
• Monitor and report on processes and procedures
• Manage any third parties and other resources.