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Secure Parking move to new CRM solution

If you’ve lived in a major city, you’ve probably come across Secure Parking. With over 250 parking facilities in Australia and New Zealand including Sydney, Brisbane, Melbourne, Perth and Adelaide, Secure Parking is the largest Australian-owned car park operator. It offers a diverse range of parking services including Monthly Parking, Club Secure, Advantage Parker and pre-booked online parking.

Secure Parking recently decided to re-engineer its time consuming and administratively exhausting methods which no longer provided the functionality, performance and flexibility to meet their evolving needs. It needed a cloud based CRM solution to manage its sales divisions and on-going contracts.  Secure Parking evaluated the leading CRM vendors and chose Dialog’s expert Microsoft Dynamics CRM team to build a solution that suits Secure Parking’s evolving needs.

“The Microsoft Dynamics CRM Online solution will help Secure Parking efficiently manage its sales activities to drive performance improvements”, explained Daniel Davila, Dialog CRM Business Development Manager.

Using Microsoft Dynamics CRM Online means Secure Parking has the added benefit of:

  • A solution that works for mobile customers
  • A familiar Microsoft experience and Outlook integration
  • Keeping the sales team well connected
  • A model based on value for money
  • Gaining insight through real-time data, news, social activity and connection information
  • The responsiveness and expertise of the Dialog team

Dialog IT has previously built successful Microsoft Dynamic CRM solutions for large organisations such as RACV, Ai Group and NSW State Government.

For more information about Dialog and Microsoft Dynamics CRM, visit

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