Supporting Victorian land management

Dialog is a provider of managed application services for Land Victoria (a business unit within the Department of Sustainability and Environment)

Dialog's managed applications service transforms IT portfolios into smooth running operations which underpin the achievement of business goals.

It is the Victoria's key agency for land administration and land information. It is responsible for the registration of land titles under the Torrens System, General Law Titles and the status of Crown land. Land Victoria registers more than 760,000 dealings per year, with 90 per cent of 1.85 million title searches conducted online. There are 2.9 million titles securely stored electronically in its Victorian Online Titles System.

Land Victoria provides innovative solutions for authoritative, comprehensive and easily accessible services in the areas of Land Registration, Property Information, Valuation, Surveying, and the Geographic Names Register. This is facilitated through five Land Administration System (LAS)

In September 2010, Land Victoria put up for tender the Application Support and Enhancement Services for the five Land Administration Systems. The contract covers an initial period of 4 years, with an option to renew the services for another 2 years.

Dialog had begun its association with Land Victoria with the development of the Planning Certificates System for LANDATA in 2007. The other applications had been developed and supported by another two software vendors.

In 2011, Dialog was awarded the application support and enhancement services for all five applications. The transition of the applications was successfully completed within the tight schedule agreed to with the Department.

Dialog is now providing on-going application support and enhancement services for the LAS applications through two teams of over 20 Dialog consultants. One team provides support and actions service requests; the other team actions change requests and enhancements using Dialog project managers, business analysts, strategy consultants, developers and testers. The services are provided as a combination of Time and Materials work and Fixed Price projects.